Current Openings

Job Name: Software Developer - ASP .NET

Roles & Responsibilities: 1) Fetching Reports from projects on a daily basis. 2) Understanding of IT Applications, Processes and Requirements in a support environment. 3) Research, identify, diagnose and troubleshoot technical issues with coordination of technical team. 4) Enquiry clients targeted questions to quickly understand the root of the problem. 5) Track computer system issues through to resolution, within agreed time limits. 6) Talk clients through a series of actions, either via phone, email or chat, until an issue is resolved. 7) Properly escalate unresolved issues to appropriate internal teams. 8) Refer to internal database or external resources to provide accurate technical solutions. 9) Follow up with clients to ensure their IT systems are fully functional after troubleshooting. 10) Prepare accurate and timely reports. 11) Document technical knowledge in the form of notes and manuals.

Skill Set: 1) Any Bachelor's degree (preferably computers) 2) 1 to 2 years of IT Support Experience 3) Excellent Communication Skills 4) Fluent in English and Hindi 5) Logical Thinking and Strong troubleshooting skills 6) Tech Savvy with Computers, Workbooks and Spreadsheets

Considerations: 1) Previous experience in Aadhaar based projects 2) Ability to consistently perform under pressure, manage multiple priorities, and meet deadlines, all while maintaining a high level of customer satisfaction.

Experience: 1-2Apply

Job Name: Operations Analyst - IT Support

Roles & Responsibilities: 1) Fetching Reports from projects on a daily basis. 2) Understanding of IT Applications, Processes and Requirements in a support environment. 3) Research, identify, diagnose and troubleshoot technical issues with coordination of technical team. 4) Enquiry clients targeted questions to quickly understand the root of the problem. 5) Track computer system issues through to resolution, within agreed time limits. 6) Talk clients through a series of actions, either via phone, email or chat, until an issue is resolved. 7) Properly escalate unresolved issues to appropriate internal teams. 8) Refer to internal database or external resources to provide accurate technical solutions. 9) Follow up with clients to ensure their IT systems are fully functional after troubleshooting. 10) Prepare accurate and timely reports. 11) Document technical knowledge in the form of notes and manuals.

Skill Set: 1) Any Bachelor's degree (preferably computers) 2) 1 to 2 years of IT Support Experience 3) Excellent Communication Skills 4) Fluent in English and Hindi 5) Logical Thinking and Strong troubleshooting skills 6) Tech Savvy with Computers, Workbooks and Spreadsheets

Considerations: 1) Previous experience in Aadhaar based projects 2) Ability to consistently perform under pressure, manage multiple priorities, and meet deadlines, all while maintaining a high level of customer satisfaction.

Experience: 1-2Apply

Job Name: Tech Support - Operations Analyst

Roles & Responsibilities: 1) Fetching Reports from projects on a daily basis. 2) Understanding of IT Applications, Processes and Requirements in a support environment. 3) Research, identify, diagnose and troubleshoot technical issues with coordination of technical team. 4) Enquiry clients targeted questions to quickly understand the root of the problem. 5) Track computer system issues through to resolution, within agreed time limits. 6) Talk clients through a series of actions, either via phone, email or chat, until an issue is resolved. 7) Properly escalate unresolved issues to appropriate internal teams. 8) Refer to internal database or external resources to provide accurate technical solutions. 9) Follow up with clients to ensure their IT systems are fully functional after troubleshooting. 10) Prepare accurate and timely reports. 11) Document technical knowledge in the form of notes and manuals.

Skill Set: 1)Any Bachelor's degree (preferably computers) 2) 1 to 2 years of IT Support Experience 3) Excellent Communication Skills 4) Fluent in English and Hindi 5) Logical Thinking and Strong troubleshooting skills 6) Tech Savvy with Computers, Workbooks and Spreadsheets

Considerations: 1) Previous experience in Aadhaar based projects 2) Ability to consistently perform under pressure, manage multiple priorities, and meet deadlines, all while maintaining a high level of customer satisfaction.

Experience: 1-2Apply

Phone

+020-24261344

Address

Shaurya Technosoft Pvt. Ltd. 694/1/2/4, Adarsh Nagar, Sahakar Bhavan, 2nd Floor, Hotel Utsav Chowk, Near City-Pride Cinema, Satara road, Pune-411037.

E-mail

contact@shauryatechnosoft.com